Other Training

Course Outline:
Repair those broken boundaries and develop strategies that prevent burnout, reconnect you with what inspires you and motivates you in the “caring role”

Course Content:
Personal and professional boundaries are often strained and broken when we work with very needy people. It happens to everyone who works with people who push our buttons. It is important we regularly check our boundaries and do some repair work in order to maintain objectivity as well as passion in our work with people. This course will help you to identify the joys and strains of your role and how it affects your body, soul and spirit. You will have time to reflect on what broke the boundaries you had established initially with a client and what you can do to repair them.

Learning Outcomes:

• Recognise the four different types of boundaries that can be broken
• Identify the boundaries that have been broken in your life and the stresses this has caused
• Reconnect with what inspires us and motivates us in the “caring role”
• Reflect on the two-way relationship of “giving and receiving” and identify counter roles that nourish our personal and professional wellbeing
• Experience techniques that promote wellbeing and relaxation
• Develop a self-care map

Course Outline:
Find out how to use the Myers Briggs Type Indicator (MBTI) as a proven tool to develop self-awareness and skills to interact and influence others effectively in your role as a leader.

Course Content:
The Myers Briggs Type Indicator (MBTI) has become a key resource in leadership development, training, and executive management (Fitzgerald 2003). Type development adds another dimension to leadership, offering rewards in personal understanding and development as well as growth as a leader. Using the MBTI in leadership development improves communication, dealing with conflicts, enhances problem solving and decision making with organisational change, managing stress and using the MBTI with teams.

This course will help you to become a successful leader who is self-aware and has developed skills to interact and influence others effectively.

You will have an opportunity to complete a fully accredited MBTI self-score questionnaire and learn how the different preferences are expressed through your personality and especially your leadership style. Activities and fun interactive games will reveal how these preferences can be strengthened and further developed in your role as a leader.

Learning Outcomes:

• Complete a fully accredited self-scoring MBTI questionnaire
• Understand your preferred way to respond to team challenges
• Understand the unique way that your preference allows you to make a distinctive contribution to you team
• Identify your preference and your relationship with leadership development
• Identify team building skills that include all types
• Develop areas for personal growth as a leader

Course Outline:
Identify your own contributing style that you bring to your team and develop awareness and strategies to enhance team building skills that include all personality types and team players.

Course Content:
Today many teams are cross functional and diverse, and members may be less certain of their respective roles. As workplace teams become increasingly diverse, time constraint and geographically dispersed the complexities of teams is increased. The MBTI (Myers Brigg Type Indicator)is a tool that can help team members to manage these roles and contribute to the team in their own unique styles.
A team that works well together and is effective is not something that just happens by chance. Teams that recognise its members own styles, strength and weaknesses are maximising its member’s qualities and skills. This usually also ensures a culture of diversity and depersonalises conflict.

This course will provide you with tools that help you to respond to team challenges more effectively. You will be able to identify your own contributing style that you bring to your team and how it either complements or clashes with other members. Once you have developed this awareness, strategies to enhance team building skills that include all personality types will be identified.

This course will help you to become a successful leader who is self-aware and has developed skills to interact and influence others effectively. You will have an opportunity to complete a fully accredited MBTI self-score questionnaire and learn how the different preferences are expressed through your personality and especially your leadership style. Activities and fun interactive games will reveal how these preferences can be strengthened and further developed in your role as a leader.

Learning Outcomes:

• Identify areas of strength and possible areas of weaknesses for teams
• Clarify team behaviour
• Help to match specific tasks assignments with team members according to their MBTI preferences
• Maximise a team’s diversity in order to reach more useful and insightful conclusions
• Understand your preferred way to respond to team challenges
• Understand the unique way that your preference allows you to make a distinctive contribution to you team
• Identify your preference and your relationship with leadership development
• Identify team building skills that include all types
• Develop areas for personal growth as a team member or team leader

Course Outline:
Strategies will be identified and applied that will promote a culture of resilience as you provide support for older people.

Course Content:
Why are some people ageing with a great sense of freedom and others with a sense of despair? Evidence suggests that emotional wellbeing generally increases with age unless the older person is experiencing some major health issue or disadvantage (Centre for Mental Health 2009). Depression and suicide rates for people over 70 are alarming with males over 70 having the highest suicide rate out of the total Australian population. This course will address these issues and provide opportunities to explore what makes older people resilient. This course is based on a “strength based” approach. Strategies will be identified that will promote a culture of resilience as you provide support for older people.

Learning Outcomes:

• Identify the impact of the ageing process.
• Examine the constant challenges of living with change and loss.
• Develop strategies of how to connect with older people who are withdrawing through their depression.
• Explore what make an older person resilient to life’s challenges.
• Discuss strategies which encourage and promote the spirit of resilience when working with older people.

Course Outline:
Reflect on your project management skills and try out new methods to that you can work with a greater sense of strategy and clarity.

Course Content:
Does your job require you to juggle many different projects and areas of work all at the one time? If you do and you feel overwhelmed and stressed, come to this workshop and review your project management skills and try out new tools. The purpose of the course is to review your management skills, reflect on your practice and try out new methods so you can work with less stress and a greater sense of strategy and clarity. The course draws on a variety of planning models including S. Covey’s “Seven Habits of Highly effective People”.

Reflect on your project management skills and try out new methods to that you can work with a greater sense of strategy and clarity. Experience activities that identify your priorities and workload challenges. Determine the difference between what is ‘urgent’ and what is ’important’ and recognise what you can and what you can’t change. At the end of the course you will have a greater sense of direction with your projects and consequently feel less stressed.

Learning Outcomes:

• Identify personal preferences in project management and explore competing priorities
• Experience different project management tools, customise them to the workplace and different styles of management
• Discover skills in project management problem solving
• Set personal goals to implement project management strategies.

Course Outline:
If you feel a bit burned out this is a good course to attend to reflect on your work-life balance and develop strategies that will make you more passionate at work and also in your private life.

Course Content:
Even though we know that getting our work-life balance in order ensures that we don’t burn out, most people struggle to either find or simply maintain this balance. This course is for anyone who is in the helping profession and has difficulty in balancing supporting others in need and attending to our own daily needs. Opportunities are provided to reflect on this balance and determine what actions are required to avoid burnout. Developing these strategies will make you more passionate at work and also in your private life.

This course draws on Clive Hamilton’s work “Getting a Life” and explores what leads to the deferred happiness syndrome. The recent popular “Happiness and its Causes” conferences challenges this phenomenon and names the indicators that measure happiness. Research has shown that workers who have a greater sense of work life balance are more productive at work.

Losing our passion for work and life in general is an indicator that we are burned out and it is time to take stock, reflect and realign our work and life directions with our personal strengths and values. The Myers Briggs type Indicator (MBTI) Model will be used as a tool to help us understand ourselves better. Creative clarification activities will facilitate getting in touch with your passion and help you get your life back.

Learning Outcomes:

• Discover areas of life / work passions and strength as well as areas that they have neglected
• Develop a personal action plan that aligns ones passions with one’s life and work directions
• Recognise how the Myers Briggs type indicator clarifies our preferences and work styles
• Identify strategies that deal with burnout.

Course Outline:
Work creatively with different communication styles and avoid misunderstandings and unnecessary conflict by applying the Myers Briggs type indicator (MBTI).

Course Content:
Differences in personality and communication style can create misunderstandings and conflict. Discover your own and other people’s reactions and responses to conflicting situations by applying the Myers Briggs Type Indicator (MBTI) model. Why do some people want to change the subject as soon as a conflict becomes apparent and why do others want to pull an issue apart without any warning at all? At the end of the session you will understand and respond to these situations more effectively. Further, you will explore and practice the challenge of listening to people in conflict and appreciate the importance of empathy and assertiveness in conflict communication.

Identify different conflict challenges in the workplace. Recognise your own reactions and personality preferences when you are in conflict with others. Develop strategies that help too address any imbalances and steps to have more constructive communication. A model will be presented that manages conflict in three stages: create space, add value and seek closure.

Learning Outcomes:

• Understand your personal response to conflict better
• Identify your MBTI preference and understand your needs in conflict more clearly
• Identify differing responses to conflict
• Discover different assertive strategies when approaching people with opposite communication styles
• Understand the impact of style on self-esteem, relationships and conflict
• Learn techniques to help you listen better in conflicts

Course Outline:
In the spirit of mindfulness, learn how to come to a place of ‘being with your clients’ on their journey instead of wanting to ‘fix and change you clients’.

Course Content:
Do you sometimes have a sense of wanting to fix things in your client’s life which is often our natural inclination when we feel powerless? Do you often feel that you don’t have any answers to your client’s existential questions?

Clients often sense worker’s urgency to ‘get a good outcome’ for them which can be a great barrier in developing trusting relationships. Explore the differences between these two approaches and experiment what difference it will make in you work.

Using a mindfulness based approach in listening, discover a way of listening that isn’t focusing on fixing but instead of being present .

Learning Outcomes:

• Understand the power imbalance and dynamics of ‘fixing’
• Explore the process of “being with” your clients
• Clarify your role- not needing to fix or cure
• Explore the difference between ‘compassion’ and ‘pity’
• Develop new insights in your work by simply re-focusing your approach